Shipping policy

Shipping Policy

LŪME Body

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with tracking details where available.

Please note that processing times may be extended during peak periods, promotions, or public holidays.

Shipping Rates & Delivery Times

Shipping rates and delivery options are calculated at checkout based on your location and selected shipping method.

Estimated delivery timeframes:

Australia: 2–7 business days after dispatch
International: 7–21 business days after dispatch (depending on destination)

Delivery times are estimates only and may vary due to factors outside our control.

International Shipping

We ship internationally. Please note:

Customs duties, taxes, and import fees may apply depending on your country
These charges are the responsibility of the customer
LŪME Body is not responsible for delays caused by customs processing

Tracking & Delivery

Where available, tracking details will be provided once your order has shipped.

Once an order has been dispatched, responsibility for delivery transfers to the shipping carrier. LŪME Body is not liable for delays, lost parcels, or delivery issues caused by the carrier.

If you believe your parcel is lost or delayed beyond reasonable timeframes, please contact us and we’ll assist where possible.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

LŪME Body is not responsible for orders shipped to incorrectly provided addresses. If a parcel is returned to us due to an incorrect or incomplete address, re-shipping costs may apply.